JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Real Estate and Facilities Business Analyst will be responsible for collaborating with the global service line and IT to turn information into value, identify the desired end state and the anticipated business value / impact of the project. This function is accountable for ensuring business requirements are conveyed to technical resources and solutions are built according to documented business specifications.

Primary Responsibilities

■ Strategically partner with REF stakeholders to make informed decisions about approach and share best practices and improvement opportunities relative to technology systems.

■ Demonstrate current knowledge of Real Estate industry and technology solutions with ability to actively apply this to implementation projects.

■ Facilitate and conduct client interviews and workshops on business process as it relates to technology solutions implementation

■ Lead the discovery and analysis of client needs, as well as internal reviews of development prior to Build Reviews and UAT to ensure alignment with Client processes

■ Work closely with Global regions and stakeholders to develop roadmaps for feature development, as well as process improvement efforts needed within region

■ Author client requirement documentation, such as Design Documents, Training Manuals and other technical documents

■ Regular status updates to Technology Project Manager / account leads.

■ Manage/collaborate with global team in meeting timelines and understanding of requirements

■ Assist in customer training and delivery of user documentation on implemented solution

■ Ability to handle multiple tasks, with strong attention to detail and organizational

Role Requirements

The ideal candidate will have experience implementing Integrated Workplace Management Systems (IWMS), corporate real estate (CRE) technologies, or other technology solutions for customers delivered at an enterprise scale. This role must be strong both functionally and technically in the CRE technology domain, with a deep understanding of advisory services. They will have implementation experience in the full software development life cycle (SDLC), delivery methodologies, data gathering, data analytics and scenario planning.

■ 5+ years of experience as a Consultant or Business Analyst

■ Experience or understanding of design & construction, real estate, facilities portfolio planning, space and occupancy management processes preferred

■ Strong analytical, communication (both written and oral), facilitation and presentation skills

■ Strong technical aptitude including experience with cloud-based services and products and fundamental data analysis skills

■ Experience leading large meetings with many senior stakeholders

■ Ability to translate client customer requests to make impactful recommendations that meet client customer needs.

■ Strong influential skills with ability to work across diverse stakeholders to drive common solutions.

■ Anticipates and understands the emerging needs of clients

■ Must be comfortable facilitating high level business and technical discussion between JLLT and the client’s leadership, engineering, project management, and operations teams.

■ Strong problem solving, strategic and tactical thinking, and analytical skills

■ Strong presentation skills including presenting to executive levels both internally within JLLT and externally at the customer.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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