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JLL Spark
JLL Spark

Sr. Manager, Data Analytics

JLL Technologies

JLL Technologies

Data Science
Charlotte, NC, USA
Posted on Wednesday, January 24, 2024

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Duties & responsibilities

As a BI Senior Manager, you will lead a team and facilitate the delivery of BI, analytics and technology solutions using design thinking and agile delivery methods. This will involve leadership to create business value, ensuring work delivered aligns with our four strategic objectives: improve compliance, reduce cost, increase productivity and drive revenue.

SPOC / Relationship Management

  • Serve as single point of contact in the areas of data, visualisation, and analytics.
  • Develop and maintain good working relationship with account leadership and team to become the “trusted advisor for all things data”.
  • Facilitate design thinking ideation sessions to elicit user centric features with estimates of ROI for presentation to a business steering forum.
  • Build effective working relationships with technology delivery teams locally, regionally and globally.
  • Keep business platform leadership appraised of technology use, benefits realized, issues and ongoing projects.

Project Management

  • Program manage all BI, analytics and technology delivery for assigned clients.
  • Requirements & co-creation, development of business case and project charter (technical), managing project stakeholders, managing development lifecycle (development, test/QA, UAT, bugfix/retest cycles) through to go-live, change management and overseeing support maintenance structures.
  • Engage account leadership to review use of and value extracted from tools to gain support on necessary adjustments.

BI & Analytics

  • Understanding of high level of technical concepts with demonstrated ability to manage a team of analysts who manipulate and analyse raw data, research data issues, draw conclusions, provide resolution, and develop actionable recommendations.
  • Oversee Alteryx server governance for private studios and collections, with appropriate user access management. Monitor control reports for effective use of server. Ability to elicit, document and gain business approval for data and visualisation requirements.
  • Manage Operating Model requirements for team, ensuring all steps are followed through to production delivery, including: peer quality reviews, documentation, and appropriate user access management has been applied. Quality review the team’s design of dimensional data models and schemas, ensuring consistency of supporting metadata.
  • Work with business line data stewards and other stakeholders to identify and schedule remediation actions when critical data quality falls below the accepted threshold. Lead the team to deliver crisp Tableau design and visualisations, reporting, storytelling and insights by leveraging JLL BI design standards.
  • Tableau administration and management best practice including user management, security and access.
  • Support business data discovery and profiling using Tableau.
  • Run education sessions for users on visual design principles, usage and governance standards on Tableau.
  • Facilitate experimentation and prototyping, in collaboration with the business and our clients on areas of interest to leverage visual analytics.

Employee Specifics

Sound like you? Why don’t you apply? To apply you need to be:

  • A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.
  • 8+ years of BI, business or data analyst experience required ideally in an enterprise environment across multiple application systems and business functions.
  • Demonstrated successes in data analysis, drawing conclusions and improvement.
  • Bachelor degree, Master degree or evidence of rockstar skill in BI, data science, computer science, econometrics, operations research, statistics, Information Management, or related analytical field highly regarded.
  • PMP or PSM certification would be differentiator.
  • Azure Agile DevOps experience preferred, but some Agile experience required.
  • Business analysis, consulting/advisory and/or project or client management experience will be a strong plus.
  • Ability to interpret and tell the story behind the data.
  • Able to communicate in a clear and concise manner in English.
  • Able to work with diverse stakeholders - business, IT and clients.
  • Good trouble-shooting skills, able to use Root Cause Analysis (RCA)
  • Process oriented with good grasp of requirements elicitation, project management and technical delivery/development processes.
  • Knowledge of Corporate Real Estate industry or any multi-services industry is a bonus
  • Working knowledge of BI tools (Tableau preferred), querying databases (SQL) and ETL tools (e.g. Alteryx, SSIS , Informatica) and data manipulation necessary.

Estimated compensation for this position is:

114,800.00 – 148,400.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.


Remote –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.