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JLL Spark
JLL Spark

Product Designer

JLL Technologies

JLL Technologies

Product, Design
San Francisco, CA, USA
Posted on Tuesday, April 30, 2024

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

As a Product Designer at JLL Technologies, you will be directly responsible for leading product design activity across multiple products for JLL/T Work Dynamics Technology (WDT) Productized Services, with minimal support. You will support Product Designers with their products and developing practice, contributing new approaches and innovations to the wider design team for consideration and adoption.

Our products are wide ranging, serving end customers and internal teams across sales, leasing, and operations, focusing on demand generation, sales acceleration, and data-driven apps. Your time will vary between design execution across key products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders. You will be customer and insight led in your approach, with a sharp eye for detail and a strong track record bringing products to life with great design.

The resulting experiences will define excellence for our product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.

  • Lead the design process from problem discovery through implementation and ongoing measurement of impact, across multiple products with minimal support

  • Guide and validate design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenarios

  • Support and mentor Product Designers within the team by overseeing their practice, leading by example and coaching where necessary

  • Determine the right methods and artifacts that efficiently and effectively communicate design decisions e.g. experience maps, service blueprints, user journey, wireframes, low and high fidelity interactive clickable prototypes

  • Balance user and business goals to achieve desirable, viable, and feasible solutions

  • Facilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL Technologies.

  • Collaborate effectively with product managers, engineers, designers, researchers, data analysts and business stakeholders

  • Facilitate presentations and reviews to socialize the rationale and insights that informed the design

Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:

Knowledge, Skills and Abilities

  • An inspiring portfolio, representing the process you follow to build insanely great experiences and examples of how you’ve driven change in culture and working practices

  • Demonstrable experience creating a user-centered design for a variety of products and business contexts, including B2B & B2C

  • Ability to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teams

  • An in-depth understanding of contemporary UX/UI techniques, design systems, and user research methods

  • Experience translating web analytics into design initiatives

  • Proficient with design tools such as Sketch, Figma, Zeplin, Adobe XD

  • Familiarity with web accessibility standards (WCAG AA)

  • Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)

  • Experience doing hands on user research including but not limited to conducting usability testing sessions

Education and experience

  • Master’s Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplines

Estimated compensation for this position is:

142,600.00 – 206,800.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.


Remote –San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.