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JLL Spark
JLL Spark

Staff Program Manager

JLL Technologies

JLL Technologies

Multiple locations
Posted on Thursday, May 16, 2024

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

About JLL and JLL Technologies

JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to re-imagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL Technologies is a specialized group within JLL. At JLL Technologies, our mission is to bring technology innovation to commercial real estate. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. Our goal is to leverage technology to increase the value and liquidity of the world's buildings while enhancing the productivity and the happiness of those that occupy them.

JLLT (JLL Technologies) is the technology arm of JLL (Jones Lang LaSalle Incorporated), a leading professional services firm specializing in real estate. JLLT focuses on developing and delivering innovative technology solutions to transform the way real estate professionals plan, build, operate, and invest in properties. JLLT's mission is to bring cutting-edge technology and data-driven insights to the commercial real estate (CRE) industry, enabling clients to make informed decisions, optimize performance, and enhance tenant experiences. JLLT collaborates with various stakeholders, including clients, industry partners, and JLL's business lines, to drive digital transformation and create value for clients across the entire real estate lifecycle.

Position Overview:

We are seeking a highly motivated and experienced individual to join our organization as a Staff Program Manager (Portfolio Level) within the Insights and Data Products organization. Your responsibilities will encompass overseeing and managing complex projects and programs within a sizable Data Portfolio, ensuring successful execution and alignment with our overall business objectives. This role calls for exceptional leadership, strategic thinking, strong background in the data, technical acumen, and the ability to manage multiple complex initiatives simultaneously. Position reports to the head of Technical Program management for our I&D Products and Enterprise Data platform.

Sample of Responsibilities:

  • Portfolio Strategy: Define and implement portfolio management strategies, ensuring alignment with organizational goals and objectives. Continuously evaluate and improve the portfolio management process, identifying opportunities for optimization and best practices.
  • Program Planning & Governance: working with portfolio product manager to develop and maintain a comprehensive portfolio roadmap, outlining the strategic direction and delivering on prioritized initiatives.
  • Scope Mgt: Develop and execute project plans, including scope definition, resource allocation, budget and timeline management, risk assessment, and mitigation strategies.
  • Program Governance: Establish and maintain effective governance processes for the portfolio, including reporting mechanisms, decision-making frameworks, and overall program oversight.
  • Mentor: Provide leadership and guidance to program managers, enabling them to successfully execute their projects & programs within the data portfolio.
  • Program execution: Lead the execution of the Enterprise Data Platform program, overseeing the implementation of various components and functionalities, including data integration, storage, processing, governance, security, analytics, infrastructure and collaboration capabilities. Coordinate and collaborate with cross-functional teams, including data engineers, data scientists, architects, product managers, scrum masters, etc.
  • Program Coordination and Integration: Ensure seamless coordination and integration among different projects, work streams, and initiatives within the Platform. Identify and manage interdependencies, resolve conflicts, and promote effective communication and collaboration among project teams.
  • Change Mgt: Develop and execute change management strategies to ensure the successful adoption and utilization of the data Platform. Provide guidance and support to facilitate organizational change, training, and communication initiatives.
  • Financial and Budget Mgt: Solid understanding of financial principles, budgeting, and resource allocation to effectively manage program finances, track expenditures, and optimize resource utilization. Develop and manage program budgets, ensuring efficient allocation of resources and tracking of expenditures. Collaborate with finance and procurement teams to optimize resource utilization and manage vendor relationships.
  • Data governance: Ensure adherence to relevant data governance and compliance standards, legal requirements, and regulatory policies within the platform. Collaborate with legal and compliance teams to establish appropriate data privacy and security measures.
  • KPIs/ Metrics: Drive portfolio performance through effective resource allocation, risk management, and continuous monitoring of project progress and KPIs. Develop and track program metrics, KPIs, and milestones to measure program progress, performance, and outcomes. Regularly report on program status and achievements to stakeholders and senior management.
  • Communication: Collaborate with key stakeholders, including executives, department heads, and team members, to ensure clear communication and seamless coordination across all programs.
  • Portfolio Risk Mgt: Actively identify, analyze, and resolve portfolio-level risks and issues, recommending appropriate mitigation measures.
  • Resource Mgt: Optimize resource allocation and facilitate effective utilization of personnel, tools, and technology to maximize program delivery. Collaborate with finance and procurement teams to manage program budgets and vendor relationships.
  • Continuous Improvement: Identify areas for process improvement and implement best practices to enhance program efficiency, delivery, and client satisfaction. Stay informed about industry trends and emerging technologies related to data management and analytics.


  • Bachelor's or Master's degree in Engineering, Computer Science, IT Business, or a related field.
  • Proven work experience as a Portfolio Program Manager with a minimum of 10+ years as a Lead Program Manager.
  • Demonstrated track record of successfully managing multiple large-scale programs or projects concurrently within a portfolio.
  • Strong analytical thinking skills, displaying a data-driven mindset to analyze complex information and make informed decisions to drive program success.
  • Embraces a fast-paced and evolving environment, adept at adapting to changes and effectively managing program complexities.
  • Possesses a robust technical acumen, exhibiting a strong understanding of data management and analytics technologies, tools, and platforms (e.g., Cloud, Databricks, data integrations, security, infrastructure).
  • Proficient in creating impactful and visually appealing portfolio level PowerPoint presentations.
  • Strong understanding of data management principles, data governance, data integrations, data platforms, and analytics methodologies is highly desirable.
  • Excellent communication and interpersonal skills, facilitating effective collaboration with stakeholders at all levels of the organization both technical and nontechnical audiences. Proven experience with working with senior level executives.
  • Experience in strategic planning, resource allocation, risk management, and tracking program performance.
  • Proficient in project management methodologies, tools, and techniques (e.g., Smart sheets, Jira, Product Plan, Azure DevOps, Confluence, FinancialForce, Excel, etc).
  • Strong understanding of project scheduling, budgeting, and resource management.
  • Strong analytical and problem-solving abilities, making sound decisions under pressure.
  • Certification in project management (e.g., PMP, PgMP, PRINCE2, Agile) is a plus.
  • Experience in the commercial real estate industry or related fields is desirable.

Estimated compensation for this position is:

165,000.00 – 190,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.


Remote –Chicago, IL, Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.