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Change Manager

JLL Technologies

JLL Technologies

Administration
Multiple locations
Posted on Wednesday, September 4, 2024

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are currently seeking a Change Manager to build and deliver a Corporate Real Estate (CRE) technology adoption program for a global strategic account to join our JLL Technologies Program and Project Management Team. As Change Manager, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects related to CRE technology adoption and change management. The Change Manager is accountable for quality and consistent delivery, on time, in scope, and in-budget. The Transformation and Program Management team is a client-facing team that specializes in delivery of complex CRE technology projects to JLLT clients, inclusive of change management, training and technology success and adoption.

What this job involves

As a Change Management Lead, you will be directly responsible for:

  • Working in tandem with the technology implementation teams and client stakeholders, drive successful technology adoption through formal change management, communications, and training methodologies
  • Effectively engage with stakeholders of all levels, and align expectations and deliverables around change management for complex CRE technology implementations
  • Define and execute on change management plan and deliverables, including process documentation, training, quick reference guides, surveys, and robust communications as defined in the change management plan
  • Proactively manage stakeholder expectations and program/project risks.
  • Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions
  • Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption
  • Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption
  • Establish strong business relationships with key stakeholders

Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:

  • A Bachelor’s degree from an accredited institution, Master’s degree preferred
  • 5+ years effectively leading complex change initiatives as primary job function. Change management certification strongly preferred (PROSCI or LaMarsh)
  • Experience with Corporate Real Estate functions and technologies strongly preferred
  • Ability to thrive in a high-paced environment
  • Ability to work across global time zones as required
  • Strong consultative skills
  • Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.
  • Proactive and situational leadership skills in people and project management
  • Self-motivation and desire to always deliver with excellence; be an organized, detail-oriented, reliable owner
  • Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers and vendors
  • Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.
  • Ability to operate independently with general guidance

What you can expect from us

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Estimated total compensation ran for this position is:

129,000.00 – 137,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Chicago, IL, Dallas, TX, St. Paul, MN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.