Work with us to transform commercial real estate

JLL Spark
JLL Spark

Implementation Consultant - APAC

Re-Leased Property Software

Re-Leased Property Software

Melbourne VIC, Australia
Posted on Thursday, September 7, 2023

Does driving innovation and enriching our human experience through technology make you tick?

At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.

Your Role

Your role will be the conduit between the Re-Leased team and our customers as they are onboarded. Your role will have a heavy focus on understanding and translating our customers needs and their requirements and ensuring exceptional project management as they start their Re-Leased journey.

This role could be based anywhere remotely in Australia.

Your Responsibilities

  • Project management and training of new and existing customers to ensure they are successfully onboarded with Re-Leased
  • Assist with data processing for onboarding new customers
  • Help implement Re-Leased and ensure changes to original workflow are understood internally and externally
  • Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction
  • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback
  • Maintain a laser focus on quality, with top-notch written and spoken communication

Your Experience

  • Proven experience in property management or proptech industries
  • Data management skills are key
  • Experience working within an agile framework to deliver implementations to customers
  • Strong Microsoft Excel skills and experience
  • Some experience using Asana or another project management software
  • Accounting experience a plus (Quickbooks, Xero, Microsoft Dynamics, GP, Sage)
  • Experience conducting online training sessions is a bonus

Our culture is very important to us too, and we strongly believe in living out our core values:

  • People First: One team globally; our people and customers always come first.
  • Find a Way: Like a river, we find a way around all obstacles
  • Win or Learn: Our journey for improvement never ends; enjoy the ride!

Why Join Re-Leased?

This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful success story and the chance to become part of an award winning team and grow your own career with us.

To express an interest please submit your details and tell us your story!