hero

Work with us to transform commercial real estate

JLL Spark
JLL Spark
38
companies
244
Jobs

Implementation Team Lead - EMEA

Re-Leased Property Software

Re-Leased Property Software

London, UK
Posted on Tuesday, April 30, 2024

Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.

Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.

Your Role

As Implementation Team Lead, you will be instrumental in guiding and supporting a dedicated team of Implementation Consultants. Your role involves ensuring seamless project delivery while maintaining the highest quality of service. In addition to providing day-to-day management and mentorship to your team, you will also manage a portfolio of your own projects, demonstrating leadership and expertise in our solutions.

Your Responsibilities

  • Oversee the day-to-day operations of the Implementation Consultants, ensuring effective execution of tasks and alignment with company standards
  • Lead by example by managing a select number of projects from initiation to completion, ensuring client satisfaction and project success
  • Develop and monitor project plans, schedules, work hours, and budgets
  • Organize and facilitate regular team meetings to discuss ongoing projects, challenges, and strategic approaches to implementation
  • Provide coaching, direction, and leadership support to team members in order to achieve partner, business, and customer results
  • Serve as a point of escalation for issues that arise from your team's projects and facilitate problem resolution
  • Work closely with sales, customer success, and other internal teams to ensure a cohesive and collaborative approach to customer onboarding and implementation
  • Continuously evaluate and refine implementation processes to increase efficiency and effectiveness

Your Experience

  • Proven experience in a leadership role related to project management or implementation services
  • Experience of using or implementing another property management solution
  • Client accounting exposure
  • Exceptional organizational, time management, and multitasking skills
  • Strong interpersonal skills with a focus on mentoring and motivating
  • Excellent client-facing and internal communication skills
  • Proficiency in project management software tools
  • Ability to lead initiatives and manage projects under tight deadlines

Our culture is very important to us too, and we strongly believe in living out our core values:

  • People First: One team globally; our people and customers always come first.
  • Find a Way: Like a river, we find a way around all obstacles
  • Win or Learn: Our journey for improvement never ends; enjoy the ride!

Why Join Re-Leased?

This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful success story and the chance to become part of an award winning team and grow your own career with us. In addition to other benefits, you will be able to get an Individual Health Insurance Policy via Vitality!

To express an interest please submit your details and tell us your story!