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Applications/Sales Engineer - Electric Drivetrain (Motors & Thermals)

Turntide Technologies

Turntide Technologies

IT, Sales & Business Development
Gateshead, UK
Posted on Tuesday, May 16, 2023

Product Applications Engineer - Electric Drivetrain (Motors and Thermals)

Turntide Technologies is helping turn the tide on climate change with a revolutionary platform for sustainable operations that drives down energy consumption and operating costs in buildings, agriculture, and electric transport. Our patented hardware and intelligent software are revolutionizing the $100 billion electric motor industry with a new platform so efficient, reliable, and adaptable that it reduces energy use by more than half. Our larger mission is to replace all the world's motors with intelligent, optimal-efficiency systems so every watt is worthwhile for humanity. We're looking for curious, intelligent, collaborative people from diverse backgrounds who want to make a real impact on the sustainability of our planet.

In 2021 Turntide acquired three North East businesses to establish our presence in the UK – those businesses were Borg Warner in Gateshead, Hyperdrive in Sunderland and Avid in Cramlington. The acquisitions allowed us to extend our Smart Motor System to the transportation sector and help turn the tide on climate change.

There is a massive change happening across Transportation. Companies are working furiously to develop new electrified platforms to meet the demands of their customers and do their part to reduce carbon emissions. Our Turntide for Electrification solutions help ease the customer journey and accelerate their transition. The faster they can transform, the better it is for our planet.

This is an exciting opportunity for an experienced Product Applications Engineer to join an organisation at the cutting edge of transport electrification. Successful applicants will be responsible for working with Turntide’s Sales, Product and Engineering teams to deliver a world class customer experience for our customers. In this role, you will utilise excellent communication and problem-solving skills, deep domain expertise and product knowledge in your area of responsibility (Motor/Thermal products for Electric Drivetrains) to solve our customer’s problems using our products and provide resources and training to empower our Customers to get the most out of their applications. In addition, you will provide a strong “voice of customer” to support new product development and in-life product enhancements.

Job Role

In this role the Product Applications Engineer – Electric Drivetrain will be responsible for the following:

  • Engaging with customers globally to deliver a world class customer experience to secure new customers and strengthen relationships with existing customers.
  • Providing rapid first-line response for customer enquiries and issues to achieve excellent service levels and ensuring tasks are managed effectively or delegated / escalated as required. This may include travelling globally to support on-site where needed.
  • Supporting Turntide’s Sales, Marketing and Product teams to provide technical input into customer engagements and pursuits.
  • Feeding back real-world experience with customer applications and “voice-of-customer” information into new product developments and in-life product updates to further enhance customer experience.
  • Utilising excellent communication and problem-solving skills, deep domain expertise and product knowledge in one or more of the following areas of responsibility.
    • PMAC and induction machine electric motors for vehicle electrification up to 800V voltage range.
    • Common motor designs and architectures including IM and PMAC (axial and/or radial flux).
    • Common motor position sensors including AB, sin/cos and resolvers.
    • Motor inverters for PMAC and IM machines in the 24V to 800V voltage range.
    • Electronic coolant pumps, handling coolant fluids such as water/glycol and other commonly used vehicle coolants.
    • Electronic fans.
    • Integration, configuration and calibration of thermal products and software and electric motors within vehicle architectures in the Construction/Agriculture, Commercial Vehicle, Rail and Marine sectors.
  • Supporting customers with other Turntide products, including inverters and batteries, as needed.
  • Optimally characterising and pairing customer and commonly available motors to our inverters using dynos at Turntide facilities or on-site at customer locations.
  • Verifying and validating product and systems configured or customised for customer usage to ensure the customers needs are met.
  • Creating and providing product material (datasheets, user manuals and guides, training videos, FAQs, etc)
  • Creating and providing customer training to empower them to get the most out of their applications using our products. Training may be provided on-site at the customer, at Turntide premises, or remotely via video conferencing.
  • Creating and promoting reference designs and case studies showing product deployment in real-world use cases.
  • Ensuring all work is performed to the highest level of safety and to company quality standards.

Qualifications

Qualified to degree level (2:1 min) or equivalent in Electrical and Electronic Engineering or an equivalent Power Electronics, Motors, Drives (PEMD) related subject.

Experience and Skills

The following experience and skills are required:

  • Technical leadership of engineering activities, including leading small to medium sized technical teams and resources.
  • Deep domain expertise and product knowledge for vehicle electrification products in one or more of the following areas:
    • PMAC and induction machine electric motors for vehicle electrification up to 800V voltage range.
    • Common motor designs and architectures including IM and PMAC (axial and/or radial flux).
    • Common motor position sensors including AB, sin/cos and resolvers.
    • Motor inverters for PMAC and IM machines in the 24V to 800V voltage range.
    • Electronic coolant pumps, handling coolant fluids such as water/glycol and other commonly used vehicle coolants.
    • Electronic fans.
    • Integration, configuration and calibration of thermal products and software and electric motors within vehicle architectures in the Construction/Agriculture, Commercial Vehicle, Rail and Marine sectors.
  • Experience creating and maintaining product material (datasheets, user manuals and guides, training videos, FAQs, etc).
  • Proficient in dealing with customers, project managers, engineers, other business functions, outside service providers and other stakeholders.
  • Excellent analytical and problem-solving skills.
  • Good attention to detail and time management skills
  • Precise reporting and communication skills.

It would also be great (but not essential) if in addition to the above you also had:

  • Vehicle technologies in the Construction/Agriculture, Commercial Vehicle, Rail and Marine sectors.
  • SynRM and SRM electric motor technologies.
  • Commonly used industry software tools, such as Matlab / Simulink, Vector toolsets, etc.
  • Customer software tools.
  • Functional safety standards, such as ISO26262, IEC61508, ISO13849 or similar.
  • Cybersecurity standards such as ISO21434, IEC62443 or similar.
  • Stage/gate driven, or similar project milestone-based processes.
  • Working with large OEMs or tier 1 suppliers in relevant markets.

Personal Attributes

The role will require the following personal attributes:-

  • Comfortable in customer facing role, confident and thoughtful.
  • Enthusiastic, flexible and keen approach to learning and teaching.
  • This is a very hands-on position – we expect a person with a ‘roll up your sleeves’ attitude.
  • Ability to work well under pressure, prioritise work accordingly and meet tight deadlines
  • Pro-active, taking ownership and being accountable of your tasks.
  • Must demonstrate high moral and ethical behaviour.
  • Must be able to work alone with minimum guidance, but also be able to operate effectively as part of a team.
  • Flexibility to travel in UK and overseas

The Upside

  • Competitive salary
  • Hybrid/flexible working options
  • Enhanced Company pension scheme
  • Life insurance annual salary
  • Enhanced maternity, paternity, adoption & SPL
  • Employee assistance wellbeing scheme
  • Cycle to work scheme
  • On-site gym and restaurant (Gateshead site only)
  • Eyecare support
  • 25 days holiday plus bank holidays with the option to purchase an additional five day’s annual leave

Equality, Diversity & Inclusion

Turntide Technologies is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. As such, any applicant with a disability will not be excluded unless unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

Please contact the UK Recruitment team to discuss or request any reasonable adjustments or find out any further information regarding this position.

Please note: Direct applications only. No unsolicited Staffing Recruitment Firm submissions will be accepted. Any unsolicited CVs received will be treated as the property of Turntide Technologies.


Terms and Conditions

I understand that disclosure of my gender and ethnicity (“Voluntary Disclosures”) is completely voluntary and will not be used to administer by application for employment. This information will only be used for diversity, equity and inclusion purposes.

I also understand and acknowledge all personal information, except for the Voluntary Disclosures, provided herein or collected in the future by the hiring company (“Company”) may be collected, used, or disclosed to administer my application of employment and this information may be shared with Company’s affiliates and subsidiaries for employment consideration purposes, as well as with third parties who perform related recruitment services on Company’s behalf. These third parties are not authorized by Company to use or disclose application information, except as necessary to perform services on Company’s behalf or to comply with legal requirements.

I further understand that my personal information will be kept confidential, secure, and may be stored by Company and/or third parties in various locations worldwide, including the USA, Canada and the UK.

I consent to the collection, use, and disclosure of my personal information provided to Company for purposes noted herein, including the Voluntary Disclosures for diversity, equity and inclusion reporting purposes. Except for consent relating to Voluntary Disclosures, I understand that if consent is withheld or revoked, my application will be withdrawn.

I verify that all statements made in my application for employment are true and correct and understand that any false statement shall disqualify me from employment. For additional information regarding Company’s applicant privacy policies and the collection, use or disclosure of personal information in connection with submitting an application for employment, please refer to the Applicant Privacy Notice.